Karingal Vet Hospital

328 Cranbourne Road, Frankston, VIC, 3199

P: (03) 9789 3444

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Puppy School FAQs

Shih Tzu PuppyIf you have any further questions about our Puppy School then you might find the answers here on our Puppy School FAQ page.

Still can’t find the answer then please do not hesitate to contact us and we are sure we can help you.

Frequently Asked Questions

Is it possible that my puppy can fail puppy school?

There are no puppy failures! Some dogs take longer than others to learn desired behaviours, and some owners work harder than others to teach their dogs manners and obedience. Don’t be discouraged if your puppy seems to be comparatively naughty compared to other dogs in puppy school. We can work with you and advise you in your ongoing management of your dog’s behaviour if you still need help at the conclusion of puppy school.

Do you offer any puppy behaviour guarantees?

French Bulldog PuppyWhilst we are very confident in our Puppy School program, we are not able to offer a guarantee on puppy behaviour. Puppy behaviours are subject to elements beyond our control, such as its lifestyle at home, owner’s level of commitment to training and even the natural tendency of personality that prevents us from being able to offer a behaviour based guarantee.

Can I expect perfect behaviour from my puppy after Puppy School?

No Puppy School on the planet can live up to a promise of perfect behaviour after puppy obedience training! (Avoid them if they do.) Puppy School is the first step in a lifetime of behavioural guidance for you as a dog owner. What you can expect is to:

  • build a very positive foundation for appropriate behaviours with your puppy
  • receive expert guidance on how to continue rewarding positive behaviours
  • foster a lifelong positive connection with your puppy
  • gain a better understanding of natural dog behaviours and how to work with a dog’s natural instincts
  • learn positive training, basic commands and behaviour reinforcement techniques

If I miss a class, can I attend a make-up class or get a refund?

We strongly suggest you attend all five classes in our Puppy School course to get the full value of the learning opportunities we provide for you and your puppy. We do not offer make up classes, nor do we offer partial refunds if you miss a single class.

Where are the classes held?

Classes are held at Karingal Vet Hospital, 328 Cranbourne Road, Frankston. We have a large conference room that is perfect for Puppy School classes!

What are the class sizes?

We limit spaces to five dogs to allow our puppy trainers time for individual assessment and coaching in each class.

Can my children or other family members come along?

Labrador PuppyYes! We believe that puppy obedience training works best when all family members are consistent in their puppy training techniques. So by all means, bring the kids and the family. Please contact us if you plan on bringing more than three extra people to class.

Are there any other requirements for my puppy to attend Puppy School?

Yes, your dog must have received its first vaccination. If your puppy was not vaccinated at our Hospital we will need to see your puppy’s vaccination certificate prior to the commencement of class.

How much does puppy school cost?

The series of five classes costs $230, payable in advance.

What is the best age for my puppy to enrol in puppy school?

Puppies must be between eight and fourteen weeks old when they start puppy school. This is the proven window of opportunity when puppies are most open to learning about behaviour expectations, which sets them up to be well socialised adult dogs.

My dog is older than the suggested age – can I still enrol?

Sleeping PuppyUnfortunately we cannot accept puppies older than fourteen weeks at the commencement of their first class. Please contact us for information regarding one of the excellent dog obedience groups in our area. These offer classes for those puppies that are too old for our Puppy School.

Karingal Veterinary Hospital place picture
4.6
Based on 679 reviews
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B J profile pictureB J
09:11 30 Dec 25
Very good actually. They treated my Dexter dog extremely well! 💗 I felt love and a genuine care for animals! I will return and his ear lump is now gone with no invasive surgery needed - Thank-you!

For potential new clients - I was quoted thousands at my regular Vet for a procedure, I didn't feel was right for Dexter. All sorted at Karingal.
Carrie Bizz profile pictureCarrie Bizz
04:45 29 Dec 25
We had an emergency with one of our cats recently. She was limping, so I called KVH on the 23rd of Dec and while they were fully booked, they had thankfully just had a cancellation 40 mins before closing. We didn't have to wait long once we got there and our beloved Miss Potato was given excellent care by the 2 vets. Thankfully she didn't have to have any xrays and they found the issue. Once she was diagnosed we got antibiotics and pain medication to give her.
The cost was very reasonable and thankfully after being on her medication and keeping her indoors ( shes usually in and out) she has bounched back to good health!! Shes not limping anymore, and is back playing with her siblings! I am so grateful for the prompt appointment and care that all the staff gave us. Thank you so much.
Tori Blogg profile pictureTori Blogg
06:04 24 Dec 25
Karingal Vet is such an amazing place to take your fur babies. My partner and I had an emergency and had to come in as our Rottie couldn’t walk on his leg and they fit him in on the same day. They were so caring and the staff valued the needs of our baby. Thank you much to all the staff for being so kind and helpful, you all are absolutely amazing and truely care about the health of our animals 🩷
Rene Alt profile pictureRene Alt
21:44 22 Dec 25
Preferred Vet for our beloved pets, highest recommendation from us. When we are worried this clinic is worth the effort, while you wait and see the other customers passing through then you know that you are in the right spot, here everything is well looked after and cared for.
Kira Matt profile pictureKira Matt
07:05 10 Dec 25
Understanding staff who were very knowledgeable about pet behaviour
Sue Putt profile pictureSue Putt
06:50 09 Dec 25
We have only great thing to say about the team at karingal vet hospital, the care and love for animals and their fur family is exceptional, the team saved our precious little girl Bibbish's life. How do you thank people for that!!!! I have always had a fur baby, I have never experience such a delicate team that are truly connected with their patients, everyone at the clinic from the doctors, nurses and the amazing reception staff are beyond perfect, all we can say is thank you which just does not seem enough
Sarah Kilby profile pictureSarah Kilby
06:49 24 Oct 25
Karingal Vet are the best Vet Hospital we have EVER visited (and we've been to our fair share, trust us!). Their collective compassion, kindness, attentiveness and heart is unmatched, but so is their knowledge, skill and professionalism. We cannot fault any of the staff we have come in contact with... and we've met almost all of them. I mean it when I say that 5 stars doesn't even do them justice. We used to have to drag or carry our dogs into vets we've seen previously but now our pups lead us in, tails wagging. They truly are in a class of their own. Sadly, we have faced a lot of pre-existing complex health challenges with our 7-month-old Golden and 10-year-old Labrador and since switching to KVH we have been completely overwhelmed by the quality of care, empathy and love we have all received during every single visit. Thank you, thank you, thank you to the entire team... and although we're not out of the woods yet, we are forever grateful for all you continue to do for our family.
Tanya Bann profile pictureTanya Bann
10:13 15 Aug 25
Always friendly and helpful staff. Amazing vets and vet nurses. Dr Michael Qiu is our usual vet however we saw Ari today and he is also great. They don’t do things not required and always explain things well. The compassion they showed when we had to say goodbye to our 19 year old doggies was incredible and will never be forgotten. I cannot recommend these guys highly enough. We will never go anywhere else.
Sherree Cooper profile pictureSherree Cooper
07:35 12 Aug 25
Absolutely amazing vets and staff they all took wonderful care of our beagle Brooklyn, she had major surgery and they got her and us through it . She was also an epileptic who had many seizures. They always took the time to explain things to us . We will be forever thankful that she had the care she did by them all . Sadly 🐾 we lost her a few
Weeks ago !!! my family and l would highly recommend them !!! Thanks again from the cooper family 😃😃
Adrian M profile pictureAdrian M
22:29 03 Aug 25
We couldn’t be happier with the care our toy Cavoodle, Crunchie, received and continues to receive at Karingal Vet Hospital. The staff were and continue to be incredibly gentle, kind, and thorough, treating Crunchie like one of their own.

A huge shout-out to Kirsten and Dr Ari for their unconditional support and love for our baby boy, their compassion and dedication mean the world to us.

Every visit has always ended in us feeling reassured and at ease. We’re so grateful to have such an amazing team looking after our little one!
Tessa Bottomley profile pictureTessa Bottomley
01:49 08 Aug 24
Best vet!!!! Taken all our dogs and they have always done the most amazing care. From puppy to elderly dog they are just amazing and so caring
Angie Gordon profile pictureAngie Gordon
02:30 02 Aug 24
Wonderful caring staff who have been very understanding to me and my pets.
Emma Brown profile pictureEmma Brown
01:57 30 Jul 24
Friendly, professional and outstanding with my dogs. Highly recommended.
Lynda Nash profile pictureLynda Nash
01:51 22 Jul 24
Great, caring staff and great service.
Always happy with the way my dog is treated here. They are excellent in handling a dog that has high anxiety too.
Aria Kate profile pictureAria Kate
06:38 14 Jul 24
Been taking our fur babies to the team at Karingal for 6 years now and always receive the best treatment. From the reception team, the vet nurses and vets, we always felt well cared for. They’ve always listened to our concerns thoroughly and never made us feel stupid when explaining things.
I always appreciate their follow up calls to double check our pet has been feeling better and that there’s no more issues, I feel like they do genuinely care for my animals :)
Also greatly appreciate the gap only claims for pet insurance, saves a lot of time and money!
John X profile pictureJohn X
05:02 13 Jul 24
Excellent service and top veterinarians. Impressed by the professionalism of the staff.
Natalie J profile pictureNatalie J
01:07 18 Jun 24
We took both our greyhounds here after trying a few vets in the area and they are by far the best. So knowledgeable about the breed and so understanding and patient with their anxiety about going into the consulting rooms. It’s so nice to see your pets being taken such good care of, getting lots of pats and reassurance. Thank you so much!
Cassidy Crouch profile pictureCassidy Crouch
09:30 12 Apr 24
I’ve seen multiple vets and nurses at this clinic since having my first puppy, and every single person has been fantastic. They really pay attention to your concerns and are really thorough with their examinations. I appreciate that they never rush me and take their time to explain things to me. As a first time puppy owner, it’s always great to have things explained in such detail. They are all so friendly and accommodating and I would have absolutely no trouble recommending this clinic to my friends or family.
Emily Stecca profile pictureEmily Stecca
10:23 18 Jan 24
The team at Karingal Vets have been so amazing helping my dog who ruptured his cruciate ligament! Could not have asked for better support during this time pre and post surgery.

Puppy school was amazing too! Highly recommend ☺️

328 Cranbourne Road, Frankston, VIC, 3199

P: (03) 9789 3444

The Karingal Veterinary Hospital is open 6 days a week.

Our hours are

- 8am-6pm Monday-Friday,
- 9am-5pm Saturday,
- Closed on Sundays,

* We are closed on public holidays.