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Lost and Found Pets

It is so upsetting and stressful to lose a pet! Unfortunately, despite everyone’s best efforts this is a common occurrence even when all precautions are taken.

What to do if you have lost or found a pet

The following information will be useful for anyone who is looking for their lost pet or have found a lost pet.

Contact Us

Karingal Vet Hospital keeps a record of all lost and found pets reported to the practices. Simply call one of our practices and our friendly staff can check our database to see if your pet has been found or lodge your lost pet’s details in our system. You only need to call one of our practices as we will record your information on our practice intranet so that all staff at both practices can view your details at any time.

Contact the Local Pound and Animal Shelters

All lost pets that are collected by Frankston City Council are taken to:

LDH_HOR_RGB Lost Dogs’ Home
920 Thompson Road
Cranbourne, VIC, 3977
Ph: 9702 8055

The pound is open weekdays 10am to 6pm and weekends 9am to 1pm.

Further information on lost and found pets in Frankston can be found on the Frankston City Council website.

We recommend that you regularly call and visit the pound to check for your pet in person.

Contact Other Veterinary Clinics

The first thing that many people will do when they find a lost pet is take it to a local veterinary clinic. For this reason, we also encourage you to contact local veterinary clinics in the area. Veterinary clinics located within the Frankston City Council area are:

Beach Street Veterinary Clinic	9781 4499
Langwarrin Veterinary Clinic	9789 1682
Carrum Downs Veterinary Hospital	9782 8766
Frankston Heights Veterinary Clinic	5971 4888
Animal Emergency Centre – Frankston	9770 5555
Cat Lovers Veterinary Clinic	9769 6999
Towerhill Veterinary Clinic	9781 2003
Seaford Veterinary Hospital	9785 2611
Petstock Vet Carrum Downs	9775 0473

Contact the Microchip Database Registries

A pet’s microchip details are stored on one of six national registries for pet microchips. What registry your pet’s details are kept on depends on where your pet was microchipped. If you know your pet’s microchip number (this can be found on their microchip certificate, vaccination card or desexing certificate) simply go to www.petaddress.com.au and enter your pet’s microchip number. If the number is found on one of the registries, you will be directed to the specific registry. The relevant registry can be contacted to notify them of your lost pet and IMPORTANTLY that all your contact details are CURRENT and CORRECT. If you pet is found via its microchip number, then you will be contacted.

The national pet microchip registries are:

Australasian Animal Register
Locked Bag 4317, Sydney Olympic Park, NSW, 2127
Ph: (02) 9704 1450
Fax: (02) 9704 1006
Email: help@aar.org.au
Web: www.aar.org.au

Central Animal Records
22 Fiveways Boulevard, Keysborough, VIC, 3173
Ph: (03) 9706 3187
Fax: (03) 9706 3198
Web: www.car.com.au

National Pet Register
2 Gracie Street, North Melbourne, VIC, 3051
Ph: 1300 734 738
Fax: 1300 2 734 738 (1300 2 REG PET)
Email: info@petregister.com.au
Web: www.petregister.com.au

Petsafe
PO Box 6804, Baulkham Hills, NSW, 1755
Ph: (02) 8850 6800
Fax: (02) 9894 5782
Email: info@petsafe.com.au
Web: www.petsafe.com.au

HomeSafeID
PO Box 1033, Willagee Central, WA, 6156
Ph: 1300 537 140
Fax: 1300 537 141
Email: registrations@homesafeid.com
Web: www.homesafeid.com

Global Microchip Animal Registry
PO Box 14, Mascot, NSW, 1460
Ph: (02) 8338 9063
Fax (02) 8338 8690
Email: contact@globalmicro.com.au
Web: www.globalmicro.com.au

Other Tips for Finding Your Pet

Here are some other tips to help you reunite with our lost pet:

Search your local neighbourhood. You should drive around the streets around where your pet was last seen.
Let your neighbours and friends know that you have lost a pet and to keep an eye out for you.
Place posters and flyers with a picture of your pet up around the neighbourhood in as many places as possible. This may include supermarkets, the local milk bar, churches and schools. Veterinary clinics also often have a community noticeboard that you can put a flyer up on. You may also want to consider doing a letterbox drop in your local area.

Download our poster template here. Simply edit the details as required.

Social media is a powerful and simple way of spreading the message that you have lost your pet. Some useful sites include:

Lost & Found Pets in Frankston & Surrounding Areas

Lost and Found Dogs of Melbourne, Australia

Mornington Peninsula Lost and Found Animals

Found a Lost Pet?

If you have found a lost pet, the best thing to do is take it to a local veterinary clinic. The veterinarians can assess the animal for any injuries, scan it for a microchip and check the practice’s lost and found register. This is the quickest way to reunite a lost pet with their owner.

Unfortunately, some people who find a lost pet are reluctant to take it to a veterinary clinic for fear the animal will be simply sent to the pound and be euthanased. This is totally incorrect and can delay or even prevent the animal being placed back with its owner. Failure to surrender a found pet to the appropriate authorities, despite all good intentions, is classified as theft (Click here to read Frankston City Council’s official public notice regarding this).

In addition, by law, all pets entering the Frankston City Council pound must be held for a minimum of eight days to allow for the owner to come forward. After this time the pet is placed up for adoption through the Lost Dogs’ Home in North Melbourne. Euthanasia is ALWAYS a last resort and is for those animals with injuries or behavioural problems that make them unsuitable for adoption (e.g. aggression).

B J

09:11 30 Dec 25

Very good actually. They treated my Dexter dog extremely well! 💗 I felt love and a genuine care for animals! I will return and his ear lump is now gone with no invasive surgery needed - Thank-you!

For potential new clients - I was quoted thousands at my regular Vet for a procedure, I didn't feel was right for Dexter. All sorted at Karingal.

Carrie Bizz

04:45 29 Dec 25

We had an emergency with one of our cats recently. She was limping, so I called KVH on the 23rd of Dec and while they were fully booked, they had thankfully just had a cancellation 40 mins before closing. We didn't have to wait long once we got there and our beloved Miss Potato was given excellent care by the 2 vets. Thankfully she didn't have to have any xrays and they found the issue. Once she was diagnosed we got antibiotics and pain medication to give her.
The cost was very reasonable and thankfully after being on her medication and keeping her indoors ( shes usually in and out) she has bounched back to good health!! Shes not limping anymore, and is back playing with her siblings! I am so grateful for the prompt appointment and care that all the staff gave us. Thank you so much.

Tori Blogg

06:04 24 Dec 25

Karingal Vet is such an amazing place to take your fur babies. My partner and I had an emergency and had to come in as our Rottie couldn’t walk on his leg and they fit him in on the same day. They were so caring and the staff valued the needs of our baby. Thank you much to all the staff for being so kind and helpful, you all are absolutely amazing and truely care about the health of our animals 🩷

Rene Alt

21:44 22 Dec 25

Preferred Vet for our beloved pets, highest recommendation from us. When we are worried this clinic is worth the effort, while you wait and see the other customers passing through then you know that you are in the right spot, here everything is well looked after and cared for.

Kira Matt

07:05 10 Dec 25

Understanding staff who were very knowledgeable about pet behaviour

Sue Putt

06:50 09 Dec 25

We have only great thing to say about the team at karingal vet hospital, the care and love for animals and their fur family is exceptional, the team saved our precious little girl Bibbish's life. How do you thank people for that!!!! I have always had a fur baby, I have never experience such a delicate team that are truly connected with their patients, everyone at the clinic from the doctors, nurses and the amazing reception staff are beyond perfect, all we can say is thank you which just does not seem enough

Sarah Kilby

06:49 24 Oct 25

Karingal Vet are the best Vet Hospital we have EVER visited (and we've been to our fair share, trust us!). Their collective compassion, kindness, attentiveness and heart is unmatched, but so is their knowledge, skill and professionalism. We cannot fault any of the staff we have come in contact with... and we've met almost all of them. I mean it when I say that 5 stars doesn't even do them justice. We used to have to drag or carry our dogs into vets we've seen previously but now our pups lead us in, tails wagging. They truly are in a class of their own. Sadly, we have faced a lot of pre-existing complex health challenges with our 7-month-old Golden and 10-year-old Labrador and since switching to KVH we have been completely overwhelmed by the quality of care, empathy and love we have all received during every single visit. Thank you, thank you, thank you to the entire team... and although we're not out of the woods yet, we are forever grateful for all you continue to do for our family.

Tanya Bann

10:13 15 Aug 25

Always friendly and helpful staff. Amazing vets and vet nurses. Dr Michael Qiu is our usual vet however we saw Ari today and he is also great. They don’t do things not required and always explain things well. The compassion they showed when we had to say goodbye to our 19 year old doggies was incredible and will never be forgotten. I cannot recommend these guys highly enough. We will never go anywhere else.

Sherree Cooper

07:35 12 Aug 25

Absolutely amazing vets and staff they all took wonderful care of our beagle Brooklyn, she had major surgery and they got her and us through it . She was also an epileptic who had many seizures. They always took the time to explain things to us . We will be forever thankful that she had the care she did by them all . Sadly 🐾 we lost her a few
Weeks ago !!! my family and l would highly recommend them !!! Thanks again from the cooper family 😃😃

Adrian M

22:29 03 Aug 25

We couldn’t be happier with the care our toy Cavoodle, Crunchie, received and continues to receive at Karingal Vet Hospital. The staff were and continue to be incredibly gentle, kind, and thorough, treating Crunchie like one of their own.

A huge shout-out to Kirsten and Dr Ari for their unconditional support and love for our baby boy, their compassion and dedication mean the world to us.

Every visit has always ended in us feeling reassured and at ease. We’re so grateful to have such an amazing team looking after our little one!

Tessa Bottomley

01:49 08 Aug 24

Best vet!!!! Taken all our dogs and they have always done the most amazing care. From puppy to elderly dog they are just amazing and so caring

Angie Gordon

02:30 02 Aug 24

Wonderful caring staff who have been very understanding to me and my pets.

Emma Brown

01:57 30 Jul 24

Friendly, professional and outstanding with my dogs. Highly recommended.

Lynda Nash

01:51 22 Jul 24

Great, caring staff and great service.

Libby K (Pawsome Buddies)

01:59 17 Jul 24

Always happy with the way my dog is treated here. They are excellent in handling a dog that has high anxiety too.

Aria Kate

06:38 14 Jul 24

Been taking our fur babies to the team at Karingal for 6 years now and always receive the best treatment. From the reception team, the vet nurses and vets, we always felt well cared for. They’ve always listened to our concerns thoroughly and never made us feel stupid when explaining things.
I always appreciate their follow up calls to double check our pet has been feeling better and that there’s no more issues, I feel like they do genuinely care for my animals :)
Also greatly appreciate the gap only claims for pet insurance, saves a lot of time and money!

John X

05:02 13 Jul 24

Excellent service and top veterinarians. Impressed by the professionalism of the staff.

Natalie J

01:07 18 Jun 24

We took both our greyhounds here after trying a few vets in the area and they are by far the best. So knowledgeable about the breed and so understanding and patient with their anxiety about going into the consulting rooms. It’s so nice to see your pets being taken such good care of, getting lots of pats and reassurance. Thank you so much!

Cassidy Crouch

09:30 12 Apr 24

I’ve seen multiple vets and nurses at this clinic since having my first puppy, and every single person has been fantastic. They really pay attention to your concerns and are really thorough with their examinations. I appreciate that they never rush me and take their time to explain things to me. As a first time puppy owner, it’s always great to have things explained in such detail. They are all so friendly and accommodating and I would have absolutely no trouble recommending this clinic to my friends or family.

Emily Stecca

10:23 18 Jan 24

The team at Karingal Vets have been so amazing helping my dog who ruptured his cruciate ligament! Could not have asked for better support during this time pre and post surgery.

Puppy school was amazing too! Highly recommend ☺️